Reports to:Director of Revenue & Brand About Us: The Address Collective is a renowned hospitality group in Dublin, including Connolly, Citywest, and future openings.
We pride ourselves on delivering exceptional experiences and maximizing revenue potential across all our properties.
Principle of Accountability: Support, assist, and guide Hotel Revenue Teams within the assigned cluster to maximize revenue from rooms, meetings & events, food & drink, and other sources.
Use Revenue Management tools to ensure optimal inventory levels and correct price positioning.
Key Responsibilities: Inventory Management: Maintain accurate inventory levels based on forecasted demand.
Apply effective control methods during high-demand periods.
Implement space-release policies to maximize rooms and M&E revenue.
Regularly review hotel data in OTAs, GDS, and other Internet channels.
Ensure compliance with Company & Brand Pricing and E-Commerce policies.
Pricing and Positioning: Ensure correct rate positioning across all segments and seasons.
Track and monitor price sensitivity.
Continuously analyze competitors' rates using STR, Lighthouse reports, etc.
Use all available tools to ensure accurate pricing information.
Forecasting/Budgeting: Conduct monthly room forecasting and distribute relevant reports.
Grow total revenue and RevPAR Penetration (RGI) to approved budget levels.
Coordinate the forecasting and budgeting of rooms as per Company/Brand guidelines.
Market Intelligence: Maintain up-to-date knowledge of competitors, marketplace, and demand generators.
Liaise with FO/Sales for guest feedback about competitors via Review Pro reporting.
Revenue Analysis and Tracking: Conduct weekly/monthly Revenue Management meetings.
Ensure active communication between Sales, M&E, Finance, and Front Office teams.
Utilize Revenue Management Tools (Daily Pick Up Report, H360, Pace, Segmentation, etc.).
Revenue Improvement: Implement up-selling techniques in the reservations department.
Focus on call conversions (transient, group, and C&B).
Track and critique incentive plans on a monthly basis.
Hotel Visits: Visit all hotels in the Cluster according to demand and requirements, at least once a week.
Brand Standards: Ensure all advertising and promotional materials are approved by the Director of Brand & Revenue.
Promote marketing initiatives and monitor hotel publicity material.
Quality & Customer Service: Ensure new and existing companies receive excellent service to foster loyalty.
Handle queries or complaints professionally and efficiently.
Communication, Teamwork & Leadership: Attend weekly/monthly sales and management meetings.
Lead by example in personal presentation, punctuality, and customer care.
Be flexible with working hours, travel, and place of work.
Be cost-conscious regarding travel and accommodation expenditures.
Requirements: Proven experience in a similar role within the hospitality industry.
Strong analytical and strategic thinking skills.
Excellent communication and leadership skills.
Proficiency in Revenue Management tools and software.
