Commercial Customer Service Agent

Role Summary: Joining a team of 4 Customer Service Representatives.
The customer service agent is a 'people Person' and provides a professional and customer-focused skill set.
The customer service agent helps our customers by providing information on our products and service, answer questions, and managing concerns.
  Customer Service Representative Responsibilities:           Maintaining a positive, empathetic, and professional attitude toward customers.
        Responding promptly to customer inquiries, invoicing via phone and email         Maintaining a portfolio of Commercial customers         Working with our Sales Reps dealing with queries, pricing, and acquiring new business         Managing credit control.
        General admin duties Skills and Experience required :          At least one years' relevant experience preferably in a customer service or credit control environment.
         Have good communication skills with an excellent telephone manner.
        Have demonstrated a good working knowledge of Excel and Word.
        Organised, diplomatic and a good team player.
        A proven ability to work to targets and timelines.
Terms:         Salary: €29,000         Hours: 37 hours per week - 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri