Commercial Manager - Saas

Why work for us:At Vodafone, we're working hard to build a better future.
A more connected, more inclusive, and more sustainable world.
We believe technology is only as powerful as the people using it to create a better tomorrow.Role PurposeIn this role as Commercial Manager you will be responsible for the commercial performance, forecasting & achievement of key market, customer & financial KPIs of our Small Business marketplace portfolio, across Soho and SME.
As owner of the VBU Small Business marketplace P&L you will ultimately be responsible for commercial planning, performance and delivery of trading and P&L optimisation initiatives to drive sustainable growth and build market share for the segment.You are a highly analytical, commercially minded and proactive individual able to step back to see the bigger picture and simplify the complex; you are able to assimilate data quickly and provide clear conclusions.
You have a tireless and results driven mentality and are able to continually critique and optimise performance with a positive mind-set.You will work as part of Vodafone Ireland's Small Business Segment Team who are responsible for owning, shaping and defining the commercial success and strategy of Vodafone Business Unit's (VBU) Small Business mobile, fixed & beyond connectivity portfolios .
The team works closely with all other VBU teams in the business as one Virtual team, in particular with sales, marketing and product delivery teams.
You will also work cross functionally with our colleagues in Finance, Customer In Life, Technology & Networks and Group.Essence of Role – Key Accountabilities:P&L management & forecastingWith your deep insight & understanding of the macro environment for Soho and SME customers & the competitive landscape we operate in, you will devise the annual customer & financial detailed budget (DB) for our portfolio in collaboration with our Finance Partner.
You will subsequently monitor & track commercial performance against the annual budget plan taking pride in explaining success in the "what" and also the "why".
Report on key market, customer & financial KPIs, and continuously seek to ensure optimal revenue & margin performance throughout the year.
You will also work closely with sales channel owners to align with accurate forecasts to determine growth targets and commercial incentives.
Trading and Performance: You will be responsible for building a comprehensive suite of reporting and analytics to help assess trading performance and guide commercial strategy.Using in depth awareness of the Soho and SME SaaS market and competitor landscape you will monitor & appraise all commercial offers to understand whether they performed in accordance with expectation and drove the right net benefit; perform quarterly reviews & feed into future plans.
You will also analyse weekly sales, churn & net growth performance, prepare the segment sales meeting update briefing and attend trading meetings as required.You will work closely with the Finance team to understand the financial impact of quarterly plans and how to optimise bottom line growth.Diagnose performance issues as they arise and embed learnings into future quarterly plans & financial reforecasts.You will work closely with sales and delivery teams to ensure all sales are successfully tracked through to delivery & billing within SLA timeframe.Commercial steering:You will be responsible for building and delivering compelling commercial rationale and business casing for new propositions, you be expected to demonstrate critical rationale to support customer investment strategies.You will review the competitor market for annual and quarterly trends and develop strong knowledge of competitive landscape and potential threats and opportunities.You will be required to present key commercial insight and demonstrate ability to influence key stakeholders up to and including board level decision makers.You will develop a comprehensive understanding of the infrastructure we utilise to deliver our products, identifying areas for efficiency and optimising profitability.You will lead our commercial in life strategy, identifying areas of commercial efficiency and new opportunities where we can deliver more customer benefits and account growth.You will work with your segment team and finance partner to understand our portfolio and how this translates to both our customers & P&LWork with our finance partner to provide financial recommendations to deliver initiatives that improve profitability & customer experience.
We Are Looking For You, If You Have:Commercial planning, forecasting and budgeting experience, ideally in the SaaS market.
Experience working in cross-functional and virtual teams across different disciplinesExperience in succeeding in high profile, pressurised environment which demands flexibility and multi-taskingRigorous attention to detail and proven competency when working with large datasets.Education to a degree level or highly relevant compensating work experience; previous telecommunications or SaaS experience advantageous; experience of pricing / commercial analysis in a similar sector telecoms, tech, utilitiesGrowth mindset, hungry to deliver innovative market changing propositions and ambition to win in competitive environment.Comfort in working with excel models and analyses; able to roll detail up to compelling presentations and stories; excellent communication & presentation skills (written & verbal)SQL, statistics and data modelling an advantage.Who we are:Vodafone is pioneering Ireland's gigabit society.
We are Ireland's leading total communications provider offering products and services make a real impact in the lives and communities of our customers.
As part of Vodafone Group, we are part of the world's largest mobile community with a presence across all five continents.We're at the forefront of innovation in Ireland.From delivering Gigabit speeds which offers the fastest game play for gamers, or helping people work from anywhere in the country, the work we do is at the cutting edge of technology and is constantly evolving.Our purpose is to connect for a better future, and this is made possible by our people.
No matter what your background, career stage or interests, we have opportunities across all areas of the business, which will help you explore and unlock your full potential.
You will get to work in a fantastic environment where diversity and difference is valued, flexible working is the norm and you'll get to play a role in delivering Ireland's Gigabit Society!Our people are at the centre of everything we do.
We employ approximately 1,300 people in Dublin and across our network of retail stores in Ireland.
Our aim is to ensure each employee has the opportunity to innovate, to be challenged and to be rewarded.
We are dynamic in everything we do, including our approach to training, development, performance management and flexible benefits.Vodafone is committed to support LGBT+ people at work.We are an equal opportunities employer where our people can be at their best.When choosing us……….When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!
Some of the benefits that you will receive along the way are:Competitive SalaryFlexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balanceGenerous Employer Pension contributionFree Phone Bill – When you join the team, your phone bill is on us!
You will also receive mobile phone purchasing discountsLearning and Development – We provide extensive training to all of our employees so they can progress in their careers!
There is also the Vodafone University where our employees can gain incredible skills!Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthdayFree Parking Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitionersWe are passionate about our employees!
Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.
We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work.
We are an equal opportunities employers where our people can be at their best.When you combine Technology and the human spirit, anything is possible.
And when you join Vodafone, we'll help you shape a rewarding career that gives back in more ways than one.
It starts here.
It starts with you.