Job Title: Commercial Vehicle Manager Location: Frank Keane Volkswagen Sandyford Department:Commercial Vehicle Sales Reports to: General Manager Our Mission is toset the standard for excellence in the automotive retail industry.
We are driven to enable our people to provide customers with an innovative, personalised and premiumexperience at every stage of the journey to build lasting relationships, commitment and trustfor the road ahead.
We are Frank Keane Volkswagen.
Job Summary: The Commercial Vehicle Manager at Frank Keane Volkswagen is responsible for overseeing the sales operations of Commercial Vehicles.
This role involves managing any relevant sales representatives, developing sales strategies, and ensuring customer satisfaction.
The Commercial Vehicle Manager will work closely with the General Sales Manager to meet dealership sales targets and expand the market presence of Volkswagen Commercial Vehicles in South Dublin.
Key Responsibilities: Sales Management: Sell, lead, recruit, develop, motivate, and manage the commercial vehicle sales department.
Develop and implement effective sales strategies to achieve dealership sales targets.
Monitor sales performance and provide regular reports to the General Manager.
Customer Relations: Build and maintain strong relationships with commercial clients and businesses.
Ensure high levels of customer satisfaction through excellent sales service.
Address and resolve customer complaints and concerns promptly.
Market Expansion: Identify and pursue new business opportunities and markets for commercial vehicles.
Develop and execute marketing campaigns to promote Volkswagen Commercial Vehicles.
Analyse market trends and competitor activities to stay ahead in the market.
Inventory Management: Oversee the commercial vehicle inventory, ensuring optimal stock levels & models in line with budgetary planning.
Coordinate with the inventory team to manage vehicle ordering and delivery processes.
Ensure that the dealership has a diverse range of commercial vehicles to meet customer needs.
Training and Development: Provide ongoing training and support to the sales team to enhance their product knowledge and sales skills.
Conduct performance reviews and set development goals for sales staff.
Stay updated with Volkswagens product developments and industry trends.
Administrative Duties: Ensure all sales documentation and transactions are processed accurately timely, and in accordance with Frank Keane policies.
Maintain compliance with all dealership policies and Volkswagens standards.
Manage budgets, expenses, and financial transactions related to the commercial vehicle department.
Experience: Minimum of 5 years of experience in automotive sales, with at least 2 years in a managerial role.
Proven track record of achieving sales targets and managing a sales team.
You must have a full valid drivers licence for this role.
Skills: Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
In-depth knowledge of commercial vehicles and the automotive market.
Proficient in using CRM software (preferably CDK / Keyloop / ADP) and manufacturer ordering systems.
Strong analytical and problem-solving skills.
Working Conditions: Full-time position.
Fast-paced and dynamic work environment with a focus on customer satisfaction and sales performance.
Benefits: Competitive salary with performance-based bonuses.
Paid time off and holiday pay.
Professional development and training opportunities.
Company Vehicle.
Laptop and mobile phone.
How to Apply: Interested candidates should submit their resume and a cover letter detailing their experience and qualifications.
Frank Keane Volkswagen is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted.
Skills: customer service Sales, stock, negotiation, planning
