Position Information Job Title: Compliance Administrator
Start Date: December 2nd 2024
Location(s): Dublin, Louth, Wicklow, Meath, Kildare
Reporting To: Supervisor
Servisource, part of the Cpl Group, is seeking to appoint a team of Compliance Administrators who will work on a business process outsourcing (BPO) project with our client. This role will be on a fixed-term contract basis for approximately 6 months, with full-time hours Monday to Friday from 9am to 5pm. This position will involve fully remote working; however, the potential candidate must be willing to travel to Dublin for training and meetings with our client.
Duties of the role include but are not limited to: Monitoring all operational processes and procedures using a compliance management platform to ensure conformity with all legal regulations and ethical standards.Overseeing all compliance for applicants – reviewing documents, adhering to GDPR requirements.Maintaining registers of members of the designated profession.Verification and processing of applications for registration and recognition of qualifications gained outside the State.Communicating with applicants via email and telephone to request information and answer queries on the registration/recognition process.Answering inbound calls using the appropriate telephone system.Performing other duties as directed by the Supervisor.Role Requirements: Prior experience in a customer-facing/administrative role is desirable.Proficiency in the English language.Strong written and verbal communication skills.Strong organisational skills with the ability to prioritise effectively.Ability to work in a fast-paced environment, both independently and as part of a team.Proficient ICT skills and knowledge of the Microsoft Office suite.About Us: Servisource, part of the Cpl Group, is a leading provider of high-quality and innovative recruitment, care, and support services, with over 20 years of experience across several sector specialities. With over 200 employees in 10 offices across Ireland and the United Kingdom, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is an exciting time to join our company.
Organisational Benefits: Competitive Financial and Benefits packageFlexibility and Smart Working PracticesHealth & Wellbeing initiativesCareer Development Progression opportunitiesFurther Learning & Development opportunitiesVibrant Sports & Social clubCore Values: Customer focusedAccountabilityResponsibilityEmpowermentEffective communicationRespect*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate.* All applications will be treated with the strictest of confidence.If you wish to apply for the above role, please send an updated copy of your CV to ******, with the reference JO-2411-543780 in the subject bar of your email.
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