This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department as Conference & Events Shift Manager.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.
What do we have to offer you: Competitive Salary Premium rates for Sunday work Career Progression Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Excellent Room Employee Rates in over 350 Minor properties worldwide Unlimited access to our eLearning platform Increased holiday entitlement for long service employees Meals whilst on duty in our employee restaurant Employee Recognition Awards Employee Assistance Program - mental health and wellbeing support Complimentary provision and laundry of uniforms Management responsibilities: To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
To deliver excellent care to our guests To carry out departmental audits to ensure LHQA is achieved by all team members.
To ensure that the Hotels Vision & Mission statement is communicated to the team To ensure that areas of responsibility are clean and well maintained.
To ensure that the ambiance in departments (lights, music, and temperature) is controlled.
To report defective materials and equipment to the appropriate departments.
Ensure that all new initiatives are implemented in the agreed time frame.
To ensure that personal objectives are set and achieved on a yearly basis.
To attend meetings as required.
To ensure there is always management presence in all departments.
To ensure a consistently high level of security is well maintained throughout the Hotel.
To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
To monitor all purchasing and costs in the department and to ensure that spending is in line with budgets and in line with purchasing procedures To ensure departmental sales are achieved in line with the hotel budget To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
To provide support where necessary in other areas of the Hotel.
To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
Drives business results through revenue growth and cost savings efficiency.
People To assist in the recruitment and selection of team members To appraise all team members in accordance with the agreed appraisal procedure.
To ensure that all team members comply with the employee handbook.
To manage the Timepoint System for relevant departments.
To ensure holidays, bank holidays, and lieu time are managed for all team members.
To ensure departmental daily briefings are carried out at relevant times.
To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
To ensure that all team members are rostered in accordance with the Organisation of Working Time Act To ensure that all team members adhere to the hotels grooming procedures.
To identify and develop key team members and develop a succession plan in conjunction with Human Resources To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.
Specific Duties To oversee the planning, implementing, and coordinating of operational requirements for events.
To assist in implementing and enforcing standards and procedures.
To work with other departments in the development and implementation of event revenue opportunities.
To anticipate any operational issues to ensure customer satisfaction.
To handle assigned events once handed over from the Sales and Events team.
To effectively communicate with all departmental members.
To be highly organised and willing to take on additional tasks.
To have attention to detail and a dedication to success.
To ensure positive experiences for clients, guests, and suppliers alike.
To create unique and memorable experiences.
To maintain equipment control from the likes of chairs and tables to AV ( Audio Visual).
Leadership Competencies To be self-motivated and sets a positive example for employees through their attitude and performance.
To demonstrates high levels of energy, enthusiasm, and professionalism.
To encourage the team towards the hotel and individual objectives and aims.
To show concern for their team members and interacts with them in a positive manner.
To provide a great work environment and treat each other with dignity and respect and embrace diversity (TEAM).
To demonstrate strong leadership skills and regularly show an ability to adjust their approach to deal with different people and situations.
To communicate in a structured and effective manner with their team To build and sustains effective relationships with employees and customers To motivate, inspire, and empower others to improve their performance To be fully knowledgeable and compliant with the Leading Hotels of the World LQA program.
Skills: People Management Events Food & Beverage LQA Standard Benefits: Meal Allowance / Canteen Uniform Laundry Health Insurance Discount
