Contract Manager (Security Sector) Naas, Co. Kildare, IrelandLocation: On site / Naas, Co. Kildare, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Security | General
Annual Salary Range: from €48,000.00 to €52,000.00
Due to our continued expansion, Manguard Plus is now seeking applications for the position of Contract Manager. Reporting to HQ (Naas, Co. Kildare), the Contract Manager will be primarily based in the greater Dublin and inner-city region managing the delivery of security services to a designated portfolio of clients in these areas. The JobAs a Contract Manager, you will be responsible for the management of high-quality services to a designated portfolio of clients in the greater Dublin and inner-city area.
This management-level role, working in conjunction with our Operations Manager and Contract Management team, involves a wide range of responsibilities.
Operations and Service DeliveryManage the delivery of security services to the designated portfolio of clients in accordance with client expectations, contractual terms, and agreed SLAs.Develop and implement site-specific instructions, ensuring documented processes and procedures are maintained on each site.Conduct regular visits to each client site and complete and report on site audits relating to risk, H&S, compliance, and performance.Oversee operational activity on each client site and provide management reporting as required.Respond to and anticipate client needs by proactively addressing matters as they arise.Identify potential opportunities to deliver additional services to enhance the current offering.Ensure that security services are delivered in compliance with ISO standards and company policy.Contract ManagementDevelop and manage a strong client relationship, providing a dedicated point of contact for all client matters.Maintain excellent communication, agreeing with each client their preferred method and frequency for meetings and contract reviews.In conjunction with the Operations Manager, develop, implement, and monitor key performance metrics (KPIs).Provide regular reports to the Operations Manager regarding operational activities.People ManagementManage, develop, and direct the Business Portfolio.Support and develop the security workforce, including personal and professional development.In conjunction with the Training team, develop site-specific and personal training plans.In conjunction with the HR team, participate in recruitment for key roles within your team.Conduct rostering in line with client requirements.Oversee staff hours within your portfolio to manage overtime effectively.Minimum Requirements2 years' experience as a Contract Manager or similar role.Security experience.PSA licence required.Excellent communication and leadership skills.Demonstrated customer focus and experience in client relationship management.Proven track record in people management and leading diverse teams.Excellent problem-solving skills.Advanced administration, data analysis, report writing, and IT skills (Word, Excel).Ability to work as part of a team.Flexibility regarding working hours.The CompanyManguard Plus is the largest privately owned Irish security company, with over 1,300 employees, specializing in professional and innovative security solutions.
We provide static manned guarding services to a diverse client base in Ireland and the UK, as well as event security and a full concierge service.
Manguard Plus offers genuine opportunities for ongoing training and development, supporting employees in advancing their careers. Apply for this positionFirst Name
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Do you hold a valid Static or Dual PSA Licence?
Do you have 2 years + experience as a Contract Manager within Security?
What is your current working eligibility status in Ireland?
Do you hold a valid Full Irish driving Licence Cat. B?
Have you been referred to this job by a current Manguard Plus Ltd employee? No / Yes
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