Credit Analyst About the Company: My client is one of Ireland's leading receivables management businesses.
Founded in 1976, their experience, professionalism and track-record have made them the outsourcing partner of choice for many of Ireland's leading financial institutions and commercial organisations.
The company is widely recognised for their deep understanding of credit and track record of generating strong, risk adjusted returns for their clients through investments in performing, rescheduled and non-performing credit and asset finance.
The overall Group spans 9 European countries and employs over 850 people.
Job Description My client is looking to recruit an experienced collections agent to join their collections team.
This role is a permanent, full-time position based in Galway.
You will be reporting directly to the Collections Manager.
Responsibilities Administration and collection tasks associated with delinquent accountsCommunicating with customers for the collection of payment on past due accounts via phone/email/letterNegotiation with customers to enact payment plans and settlementsRetention of detailed recordsRespond to customer queries and inquiriesAdherence to company and regulatory guidelinesAbility to work in a fast-paced environmentKey Requirements A.P.A.
CertifiedMinimum of 2-3 years collections experienceCredit Paper Management preferredProven track record in credit managementStrong numerical, negotiation and analytical skillsStrong communicator with excellent telephone mannerExcellent time management and organisational skillsHighly motivated with ability to take ownership of the roleComputer literate with a good knowledge of Microsoft Word and ExcelGood team playerExperience in financial services industry a distinct advantageExperience of working with an automated dialler an advantageIf you have any questions, please reach out to Ciara at ******
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