Company Information
You Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services across the entire drug lifecycle. With more than 40 years of experience and a growing team of over 2,000 professionals servicing global clients, Cambrex is a trusted partner in branded and generic markets for API and dosage form development and manufacturing.
Your Work Matters. At Cambrex, we strive to build a culture where all colleagues have the opportunity to:
engage in work that matters to our customers and the patients they servelearn new skills and enjoy new experiences in an engaging and safe environmentstrengthen connections with coworkers and the communityWe're committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!
Your Future Matters. Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!
Job OverviewThe Customer Account & Sales Lead is responsible to establish the company's commercial strategy to help it grow and develop its business (new customers, partnerships, products, services, projects, ...) and to increase its sales turnover.
ResponsibilitiesBusiness Development & Sales: Engage with target new accounts and lead the opportunity management process through to signed contract.Continuously maintain relationships with existing and prospective clients, dealing with any queries as they arise.Engage C-level and mid-management executives in large and SME companies, make a compelling case and manage the sales cycle activities.Implement best practices on pipeline, sales forecasting and opportunity management.Track and report progress using the CRM system and associated tools.Implement and use tools for lead generation.Record accurate and timely information about deal progress, timelines and contract close dates.Research the target industries for prospects that meet the company's ideal customer profile. Initiate contacts and secure face-to-face appointments.Attend external events in Belgium and abroad (ability to travel around 20%)Manage the sales process from start to finish, including initial consultation, quotation, PO, etc.Prepare ad hoc reports on client accounts.Liaise with Cambrex Sales team as appropriate.Liaise with Q1 Operations and Quality teams to align execution of studies sold.Liaise with Q1 Finance team to align invoicing of studies sold.Facilities Management: Be available in case of urgent interventions at the facility out of normal working hours (repairs, breakdowns, etc.). Qualifications/SkillsGeneral Office Administration: Answering telephone calls and emails and dealing with problems in a timely manner.Maintain administrative records, including sales, invoicing, forecasting, equipment capacity, etc.Customer Care: Business development: attach great importance to customer satisfaction.Develop and implement effective plans to achieve the company's objectives.Continuous review/improvement of processes and systems.Organize visits of the facility.Backup role: Act as backup of the General Manager. Education, Experience & Licensing RequirementsMinimum 5 years in senior business development/account management roles, with a proven track record in technical/pharmaceutical B2B sales experience.Bring an existing network of contacts within the pharmaceutical industry.Demonstrate success in opportunity development and closing deals, including prospecting, C-level presentation and consultative selling.Experienced in making a business case to senior decision-makers responsible for their company's innovation, revenue and growth.Good computer literacy skills are essential including the use of Excel, Word, PowerPoint, and CRM.French and English fluency is mandatory.Hours of Work Monday – Friday (flexible hours allowed between 07:00-20:00).There is some flexibility around these hours once all operations and opening hours are covered.Out of normal working hours are possible (weekend, evening, night, etc.).Place of Work Company's offices at Villers-le-Bouillet, 119, rue de Waremme.Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law.
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