Customer Assistant

Empire Casino is part of an innovative and dynamic Gaming & Casino Company in Ireland, with eight locations throughout the country and ambitious goals to become the Industry Leader in Ireland.
All roles in Empire Casino exist to ensure great customer experiences. We encourage this environment by welcoming our customers with a smile, providing information on customer benefits and services, and complementary tea and coffee. We like to work in a fun, healthy, clean, and organised work environment and we hope you do too.
What you will be doing:Advise and guide customers on any queries or questions they might have.Running in-house promotions.Maintaining the general upkeep of the premises.You should have a natural flair for customer service and an aptitude for numbers. You should ideally have the ability to work at a fast pace with accuracy whilst being personable and professional at all times. You will also be expected to communicate any upcoming events or promotions; therefore, an outgoing personality is a must!
The standard working week is 37.5 hours over 5/7 days, which includes a variety of daytime, evening, and weekend shifts.

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