Customer Care Administrator

An exciting opportunity has arisen for a Customer Care Administrator to join a premier residential property agency in the heart of Dublin 4.
With a competitive salary, this full-time, permanent position offers a chance to be part of a globally recognised brand known for its excellence in the real estate market.
This is a fully onsite role and will offer candidates a fantastic start to their career in the Property sector.
Suitable candidates will have worked in an administrative position in a busyoffice environment for a minimum of one year and be very comfortable interacting with customers by phone.
Key Responsibilities Preparation of documents, letters, and general day-to-day correspondence.
Supporting team members in managing correspondence, diaries, and action lists.
First point of contact for phone inquiries, actioning all efficiently.
Liaise with landlords and tenants, managing appointments and inspections and supporting the team in finding solutions for queries.
Maintain the Letting database.
Process lease renewals and draft new lease agreements.
General office administration including filing, updating websites, and managing GDPR, RTB, PSRA Compliance.
Key Skills and Requirements Minimum of one year in busy administrative role, ideally in lettings or similar area.
Strong customer service experience with a confident and professional phone manner.
Excellent time management and the ability to prioritise tasks efficiently.
Proficient in Microsoft Word, Outlook, Excel, SharePoint, PowerPoint.
If you are available for this fully onsite role in Dublin 4 and you meet the above requirements please submit your CV for consideration today.
Please note only candidates that match the minimum job requirements above will be contacted for this role.
Skills: Property administrator Database maintenance Customer Care