David Kennedy Recruitment is searching for a French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin.
Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.
Position: Customer Onboarding and Success Manager Hybrid from Dublin (3/2) Employment type: Full-time Remuneration: Base salary + bonus DUTIES AND RESPONSIBILITIES: Develop and maintain strong partner relationships within your designated territory.
Manage accounts directly to consistently surpass quarterly and annual sales targets.
Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
Onboard new, high-quality suppliers within your assigned region.
Stay well-versed in technical integrations with software partners to offer effective support to clients.
REQUIREMENTS: Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication.
1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
Demonstrated success in consistently surpassing goals and targets.
Experience with online marketplaces or SaaS platforms is a plus.
Proven ability to effectively manage a pipeline of leads or a book of business.
Proficient in CRM software, particularly in managing leads and opportunities.
Excellent communication and presentation skills.
Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
Exceptional time management and prioritization skills.
Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.
OFFER: Excellent remuneration package based on experience, skills and performance.
Be part of a dynamic and creative team with a positive and friendly atmosphere.
Guidance and tools to reach career potential.
Comprehensive healthcare coverage.
Career development opportunities and tuition reimbursement.