Customer Service Administrator

Customer Service Administrator - Permanent - Onsite - Galway Responsibilities: Manage sales customer contacts/appointments efficiently and liaise with customers as appropriate.Deal with customer requirements for sales in an efficient and courteous manner both by phone and service reception.Maintain a positive approach that encourages exceptional levels of customer care.Achieve consistently high standards across the dealership and identify new ways to increase performance.Assist with marketing and sales campaigns as required.Deliver a high level of customer satisfaction and retention.Requirements: A passion for excellence in customer service.Minimum of 2-3 years' experience in a customer service based role.An enthusiastic, positive, results-oriented approach demonstrating exceptional levels of customer care.Experience in managing customer accounts.Excellent interpersonal skills, highly motivated, fluent in written/spoken English with excellent communication and organizational skills.Strong computer skills including MS Office.Applications from recent graduates welcomed.For a confidential discussion and more information on the role, please contact Deirdre Moran. ****** (091) 706710

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