Customer Service Administrator

CPL Recruitment is delighted to be recruiting for a Customer Service Administrator on a permanent full-time basis, based in Ballynahinch with a salary of up to £28,000 per year.
Our client: A first class, leading player in electronic manufacturing, providing a wide range of services.Over 50 years in business servicing clients in NI, ROI, GB, Europe and further afield, with growing headcount throughout 2024.Able to trade with the EU Single Market and full access to the UK Market.The role: Forge long-term, meaningful and trusting relationships with our client's customers.Be a central point of contact for any customer requests and concerns, with an ability to answer questions effectively and accurately.Assist with marketing plans, and the design of social media content and marketing materials.Review account performance, maintain and monitor customer portals, review and update orderbooks, and generate accurate, detailed reports.The person: Previous experience in a customer-facing role, ideally within the manufacturing and engineering vertical.Excellent communication skills; verbal and written, with an ability to communicate with all levels within the business.Self-starter, able to hit the ground running and strong business acumen.Proficiency in MS Office packages.Able to work under pressure and meet deadlines.On offer: Salary to be discussed at interview.Positive, upbeat, inclusive working environment.4 day working week – currently being trialled along with some hybrid working.Career progression and development opportunities.Life Assurance up to 1x salary.Employee Assistance Program.To apply, contact Wes McCullough by clicking on the Apply link.

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