Customer Service Advisor

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City.
The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.
Tasks and Responsibilities for the Insurance Customer Service Advisor: Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
Efficiently manage policy queries and adjustments to meet clients' evolving needs.
Play an essential role in ensuring client retention throughout the annual renewal cycle.
Handle day-to-day administrative tasks associated with personal lines policies.
Proactively spot cross-selling opportunities by understanding clients' insurance needs.
Ensure exceptional client experiences, whether face-to-face or over the phone.
Collaborate effectively and demonstrate flexibility to support team objectives.
Ensure mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.
Experience and Qualifications for the Insurance Customer Service Advisor: Experience and knowledge in a personal insurance environment.
APA/CIP qualification or working towards.
Skills: APA Insurance Personal Lines Benefits: Pension Bonus Study