Customer Service Executive

Location: Dublin City South (30 minutes from City Centre)
One of our global service clients is currently seeking a customer service executive to join their team. This is an exciting opportunity to work as a customer service representative with a large global company. The successful candidate will provide an excellent customer experience to all customers and clients by managing inbound and outbound queries.
Responsibilities: Answer inbound customer queries and be the first point of contactAchieve agreed performance levels including any call management measuresEnsure all customer queries are dealt with efficiently and in a timely mannerDevelop relationships and build rapport with our customers and business partners to ensure customer satisfactionRequirements: Strong customer service and administration skillsAbility to manage multiple tasks concurrently and prioritizeMust be a self-motivated individual with an eagerness to learn and developFlexibilityStrong attention to detailIf you are interested in this role, please apply to Emily Mason via the link below. Apply for this Job
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