Do you want to join the best Graduate Programme in Aviation?
Joining the Ryanair Graduate Programme not only means joining Europe's Largest Airline Group but will give you the opportunity to learn from some of the most commercially astute, financially minded, and creative minds in the airline industry and you will forge relationships for life.
Our unique programmes offer you the chance to rotate through a number of key business areas in your chosen programme, receive continued mentorship from our senior leadership team, be brought on a number of trips around the network to better understand Ryanair and its operations, and enjoy some well-deserved nights out.
The Programme: Within the Customer Service Graduate Programme, you will complete 4 rotations within the following areas:
OperationsCustomer Journey Mapping and process improvement initiativesVoice of the customer programme and CSAT performance improvementLegalWorking with our finance partner on managing down the cost of claimsDigital DevelopmentWorking with the Digital team to define the self-service functionality that makes life easier for customersAutomating workflow and driving efficient processesBusiness Analysis, Business case creation and exposure to building functional requirements specificationOverseas Operation in MadridYou will have the opportunity to spend time with our team in Madrid understanding the role of the legal team in managing claims and costs for the businessThe Application Process: What you need to get in: You will need to be on track to achieve a minimum of 2.1 and have excelled in your degree course.
We want inspirational graduates who have a story to tell and who have strong outside interests.
Cultural fit at Ryanair is just as important as academics.
Application process: Applications will remain open until 31st January 2025.
But we recommend getting your application in earlier as, like our aircraft, we like to be on time!
Everyone we hire at Ryanair needs to show the skills and behaviours that have helped us to achieve our growth over the last 40+ years, and we expect candidates to demonstrate a hardworking and entrepreneurial spirit during the interview process, which will include a mandatory face-to-face interview.
Application form: To ensure you are putting your best foot forward, please make sure that you pay attention to the application and ensure that all information supplied is accurate.
In the cover letter, please state why you want to join the Ryanair Graduate Programme and let us know about which areas you are particularly interested in working in.
RequirementsStudies in a relevant degree programme and either secured a 2.1 or above or be on track toMust have graduated/finished university no earlier than 2023Hold the unrestricted right to live and work in Ireland and travel freely throughout the networkStrong analytical ability to drive efficiency, quality and continuous improvementsAbility to work in a pressurised and fast-paced environmentStrong organisational and interpersonal skillsThe ability to work on own initiativeExcellent verbal and written communication skillsGood sense of humour and doesn't take themselves too seriously!Competitive salary that increases in Year 2!
Discounted and unlimited travel to over 250 destinations
Defined Contribution Pension Scheme – Matched up to 5% or €5,000
Death in Service Benefit – Up to 2 times of annual basic salary
20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service
Option for up to 5 additional unpaid leave days per year
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