Req ID:1519
Full-Time/Part-Time:Full-Time
MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.
Our heart beats for talents - be one of them!
Job Purpose:
Working in and collaboratively with the Supply Chain Manager and Production and Logistics Manager to strategically align with customer delivery requirements. Reports and owner of action plans for generation of OTIF
Coach, mentor and develop the customer service team and functions through training, improvement process and analysis of current status to future status requirement.
Your Role
Monitor and develop the performance and potential of the team and provide the direction and motivation necessary to secure optimum commitment and competence
Project manager and delegation of project requirements within team
Assist the sales organization with the preparation of data for meetings and reports
Present departmental team performance overviews
Deal with customers queries and processing of customer sales orders daily and to the required standard
Involvement in standards improvements and progression with the customer services/commercial manager
Build excellent product knowledge and promote products/services that will benefit our customers
Closely liaise with the Sales Team to ascertain customer requirements/expectations
Draft any additions to SOP's for approval with each customer to support process and SLA agreements
Your Profile
Planning and analysing to make objectives and operational decisions
Deliver objectives as agreed with standards and expectations
Open to change, development and new innovation
Document and Share learnings and processes
Motivates and sets positive examples to support and enable others to learn and develop
Excellent communication and influences to build relationships to achieving the end goal
Our Offer
Join our dedicated team of passionate colleagues who like to get things done!
We offer you a workplace in a stable environment at an international company which is an industry leader. In addition, interesting tasks with a high degree of management scope in a team that lives our values responsibility, performance and passion on a daily basis. Moreover, we offer individual development opportunities, a wide range of MM-Academy training courses. This role is full time onsite.
Interested? We look forward to receiving your CV.
Your Talent Advisor:
MM Fiber Packaging Ireland Limited
Pauline Ayres
(353) 867967055