Customer Service (Night Shift)

Customer Service Representative – Night Shift Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager.
Are you passionate about customer service? Do you love working with people? Do you have a background in retail or hospitality, and you're looking for a change? We want to hear from you!
Working Hours: 5pm to 1am Monday to Friday, on-site (potential to be hybrid after 6 month probation)
RESPONSIBILITIES: Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products.Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures.Representing the company in a professional, courteous and efficient manner.Completing documentation to in-house standards and being compliant with all in-house procedures.Reporting to the Customer Service Team Leader.REQUIREMENTS: Fluency in spoken and written English (minimum C1 level).Minimum 1 year's experience working in a Call Centre or Customer Service department desirable but not essential.Strong communication skills.Excellent telephone and customer service skills.Hit APPLY today or send your CV to ******
*Please note you must be eligible to work in Ireland full time (EU/Stamp 4).

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