Customer Service Representative - Evening Shift (17:00-01:00)

Customer Service Representative – Evening Shift (17:00-01:00 Mon to Fri) Our client, a Galway based healthcare business, seeks to hire a customer service representative who is a collaborative team player, approachable, personable, and able to build strong relationships with others. This is a permanent role reporting to the customer service manager.
If you are keen to start a customer service career or to further develop your current skills, this organization offers fantastic training.
Working Hours: 5pm to 1am Monday to Friday, on-site. Hybrid options available after the probation period.
RESPONSIBILITIES: Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding the company's products.Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.Representing the company in a professional, courteous, and efficient manner.Completing documentation to in-house standards and being compliant with all in-house procedures.Reporting to the Customer Service Team Leader.REQUIREMENTS: Fluency in spoken and written English.Strong communication skills.Keen attention to detail and the ability to effectively manage multiple tasks simultaneously.Please apply today if you are interested or contact ****** for further information.

#J-18808-Ljbffr