Customer Service Representative

Details of the offer

Global Privacy Policy
Sedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
We want to share with you our policy regarding what personal information we may collect, how we may use this information, and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.
Customer Service RepresentativeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial, and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge, and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Top 100 Most Loved Workplace
Forbes Best-in-State Employer
At Sedgwick, caring counts. Taking care of people, organizations, and our employees is at the heart of everything we do. Due to continued growth, we are looking for caring, empathetic, and solution-focused individuals to join our welcoming and energetic company.
Specific responsibilities (including but not limited to) Receive and handle telephone enquiriesCommunicate effectively with customers and clientsRespond to customer enquiries in a confident and knowledgeable mannerWhere necessary manage and resolve customer complaintsMeet required individual and team targetsReady to always act in a compliant and secure mannerOur Ideal Candidate Excellent attention to detailMotivatedPrevious customer service experience preferable but not essentialExcellent communication skills; verbal and writtenEnjoys working as part of a teamProblem-solving abilitiesResults-orientedGood IT skills, particularly in Word, Excel, and OutlookBenefits of working for Sedgwick A chance to obtain your insurance qualification in APA or CIPCareer Development and ProgressionHealth Insurance SchemeEmployee Referral SchemeLeap Card Tax SaverClose proximity to Dart StationCycle to work schemeSports & Social ClubDiscounted Personal Training Circuit ClassesEmployee Assistance ProgrammeSedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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Nominal Salary: To be agreed

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