Customer Service RepresentativeApply locations Dublin time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 6, 2025 (27 days left to apply) job requisition id JR-1000023879
Job Title: Customer Service Representative
Location: Greenough Business Park, Rathcoole Salary: €25,740K per annum
Mon- Fri- 9am-5.30pm
We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our Dublin office.
At Lyreco, providing every customer with an excellent quality service is our number one priority, and due to our ongoing commitment to our customers, we are looking to expand the team to continue to offer an exceptional service.
As a Customer Service Representative, you will be responsible for: Providing customers with the highest level of customer experienceWorking to deadlines while providing quality customer serviceUpdating and maintaining customer records on an ongoing basisProviding support to our field-based and inside sales teamsPromoting products on calls, in line with relevant promotional activityBeing flexible in providing support for other teams when requiredThe ideal Customer Service Representative will: Have excellent communication skills with the ability to articulate your message and build trust with customers and colleaguesHave an excellent telephone manner and customer rapport skills to deliver the best customer care experienceBe able to work as part of a team and achieve common goalsBe highly organized with excellent attention to detailBe computer literateLyreco Benefits: 23 days holiday + BHCompany PensionPrivate Medical Insurance (after completion of one year's service)Life AssuranceEmployee Assistance ProgrammeFree on-site parkingCycle to Work SchemeRetail VouchersEye care vouchersIf this sounds like something you may be interested in, please Apply Now!
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do.
That includes our staff, customers, suppliers, and our local community.
We're committed to the wellbeing of all our staff and to the sustainability of our environment.
Agency CVs will not be accepted.
The Lyreco GroupThe Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world.
A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe.
A global workplace solutions company with 12,000 employees, Lyreco's mission is to deliver sustainably what any workplace needs, so its people can focus on what matters most.
We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products to services, anywhere you work.
Our ValuesWith our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers.
We strive for perfection in everything we do, and we really care for our customers.
We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
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