Customer Service Representative

Details of the offer

Join Our Client's Mission to Transform Healthcare!
Are you passionate about combating the worlds most critical diseases and expanding access to healthcare for all?
Our Client is at the forefront of healthcare innovation, driving sustainable breakthroughs that make a difference globally.
Why Youll Love Working With Them: Dynamic and Flexible Environment: Embrace opportunities to push your boundaries and grow both personally and professionally.
Global Impact: Be part of a team that makes a real difference in healthcare worldwide.
Key Responsibilities: Order Management: Oversee customer sales orders from initiation to delivery, ensuring alignment with business demands.
Collaboration: Partner with Production and Logistics teams to meet on-time delivery goals.
Performance Reviews: Conduct customer business reviews to maintain site performance targets.
Supply Chain Coordination: Work with third-party freight partners to manage supply logistics.
Issue Resolution: Lead customer escalations with Production, Engineering, and Quality teams to resolve issues promptly.
Operational Leadership: Chair daily operational reviews and champion the voice of the customer to achieve top performance.
Qualifications and Experience: Educational Background: Bachelors degree in Business, Procurement, Logistics, Supply Chain Management, or a related field (QQI level 8).
Professional Experience: 3-5 years in Customer Service, Planning, or Logistics roles.
Customer Relations: Proven experience in managing complex supply chains and resolving supply issues.
Technical Skills: Proficiency in SAP and customer service.
Attributes and Skills: Team Player: Build strong, influential relationships with internal stakeholders and customers.
Problem Solver: Approach challenges with effective communication and collaboration skills.
Leadership: Demonstrate the ability to lead meetings efficiently and manage end-to-end relationships with accountability.
Ready to make a difference?
Join their global team and help us pioneer the future of healthcare!
Click below to apply.
Skills: Customer Service Logistics Management Procurement order management Sales Support Supply Chain Supply Chain Management


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

Requirements

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