Customer Service Representative - Night Shift

Customer Service Representative – Night Shift Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager.
Working Hours: 5pm to 1am Monday to Friday, on-site. Please note the client has arranged a shuttle bus service for this shift.
RESPONSIBILITIES: Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products.Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures.Representing the company in a professional, courteous and efficient manner.Completing documentation to in-house standards and being compliant with all in-house procedures.Reporting to the Customer Service Team Leader.REQUIREMENTS: Fluency in spoken and written English.Minimum 1 year experience working in a Call Centre or Customer Service department desirable but not essential.Strong communication skills.Excellent telephone and customer service skills.Please apply today if you are interested or contact ****** for further information.

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