Your Role: At Tenable, we're looking for a passionate and skilled Customer Success Security Engineer to join our team. In this role, you'll play a crucial part in driving post-sales success and enhancing our customers' experience through your technical expertise. You'll work alongside Customer Success Managers and a talented team to set Tenable apart from the competition, build lasting customer relationships, and create enthusiastic advocates for our solutions.
Your Opportunity: Be a Subject Matter Expert: Become a trusted advisor in Cyber Exposure, Cloud, Vulnerability, and Risk Management for some of the world's leading organisations. Solve Real Problems: Translate Tenable's unique value and differentiators to address customer challenges and business needs during technical calls. Collaborate and Connect: Build robust connections with internal teams across Tenable, fostering knowledge sharing and teamwork. Drive Innovation: Influence product development and customer expectations, contributing to Tenable's growth in the dynamic world of cyber exposure. Educate and Engage: Host and run webinars tailored to customer needs, keeping them informed and engaged with the latest trends. What You'll Need: Effective Communicator: Confident in leading discussions with diverse roles at customer organisations, including non-technical stakeholders. Adaptability when running demos is key. Proactive Attitude: A self-starter with a determination to win and a collaborative spirit. Team Player: Strong teamwork skills are essential, as collaboration is at the heart of this role's success. Technical Background: Experience in a security-related technical role, with the desire to upskill and adopt new technologies regularly. Flexibility: Willingness to travel as needed within your territory (approximately 10%). And Ideally: Cloud Expertise: Knowledge of modern computing infrastructures like AWS, Azure, GCP, and OpenStack. Network Security: Familiarity with Nessus and other network security technologies. Network Knowledge: Understanding of TCP/IP and network security concepts. System Experience: Experience with enterprise-class operating systems at the security admin level. DevOps Skills: Proficiency in Docker, DevOps, API scripting, and Python SDK. Compliance Standards: Familiarity with standards such as PCI, NIS2, DORA, and CIS. Educational Background: BS in Computer Science or related field, or equivalent experience (4+ years in a similar role).
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