Customer Success Manager - Ire

Customer Success Manager - IRE Location: Waterford, Dublin - Hybrid working with occasional travel.
About the Role: A rapidly growing company in the digital, IoT, and AI technology space is looking for a Customer Success Manager (CSM) based in Ireland to manage relationships with its key customers.
The company specialises in leveraging cutting-edge technology to transform the operations of businesses with vehicle fleets and mobile workforces.
This role will involve working closely with customers to ensure they fully realise the value of their investments in the company's solutions, driving adoption, retention, and satisfaction.
Job Summary: As a Customer Success Manager, you will be responsible for managing the post-sales relationship with the company's largest customers in Ireland.
You will act as a trusted advisor, helping these customers achieve their business goals through the effective use of the company's solutions.
Your role will involve a combination of relationship management, strategic planning, and technical support, with the ultimate goal of increasing customer retention and satisfaction.
Key Responsibilities: Lead all strategic post-sales activities for customers, focusing on adoption, value realisation, and relationship building.