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ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.
Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.
With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives.
This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives.
ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.
Position Description Data is central to ESB's Strategy for Net Zero.
The successful candidate will operate as a core member of the Analytics team in ESB Customer Solutions and work closely with our customer facing business units to understand the data requirements and help to translate them into robust technical solutions.
They will gain a deep understanding and knowledge of customer data across all business units and be able to analyse, identify and create solutions using this data.
The role will also require the applicant to build data solutions using technologies like SQL, Power BI and Azure.
Please note there are x2 positions available:
1x permanent
1x 12 month fixed term
Key Responsibilities Data analysis, working with the business operations team to develop reporting capability.Creating meaningful visualisations, working with key stakeholders in the business to determine analytical requirements and design solutions to inform decision making such as:Customer segmentationTrend analysisPredictive analyticsInsights and analysis into large datasetsWork closely with key stakeholders across the business including Electric Ireland, Smart Energy Services, Telecoms and ESB eCars.Work across functional areas such as Operations, Sales, Marketing, Strategy, Customer Service, Finance and Pricing to determine requirements, design solutions and develop business metrics / reporting solutions.Implement data governance and data quality controls.Support self-serve reporting for various business units by identifying data sources and coaching business users on how best to access and analyse it.Respond rapidly to business needs by providing ad-hoc analysis, support, and recommendations.Data modelling for large scale customer behaviour models, campaigns, analysis etc.Agile product delivery, working as part of a team collaborating with a wide range of stakeholders.Experience & Qualifications The candidate should have a proven track record in working with data to solve business problems with a good understanding of Analytics tools, databases, and their capabilities.
The candidate will need to be able to work effectively as part of the team, be interested in developing a career in data analytics and have experience of managing stakeholders.
A minimum of 3 years relevant experience.Experience in designing and developing data visualisations through Power BI, Tableau or similar.Experience using SQL.Experience in managing large, complex, multi-dimensional data sets.A third level qualification in Computer Science / Statistics / Maths / Data Analytics or equivalent work experience.Experience in Data Science algorithms and methods.Experience in SAP BO / BW / 4/Hana.Experience using R, SPSS, Python, Power Shell.Familiarity with Azure DevOps.Postgraduate in Data Science / Data Analytics / Maths / Computer Science or similar.Location This position will be based in Swift Square Santry.
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week.
All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. Reporting to The successful candidate will report to the Customer Solutions Analytics Manager.
Why Work with Us? Opportunity to lead Ireland's transition to net zero carbon future.
Progressive, hybrid working model.
Career development through mentoring and training.
Corporate Social Responsibility Opportunities.
Sports and Social Clubs.
Networking opportunities.
Credit Union.
Access to staff well-being programmes.
Generous parental leave entitlements.
Strong values-based and inclusive culture.
Strong commitment to diversity, equity and inclusion.
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted.
Closing Date 21st January 2025
Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******. If you have any queries in relation to this job, please contact ******. Your application will be held in reserve for 6 months should you be suitable for the role.
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