We are looking for a Data Center Critical Environment Technician to join our expanding Infrastructure Operations team.
This is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to apply your electrical and mechanical skills to solve problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The Data Center Critcal Environment Technician will be in charge of:
o Assisting in the operation and maintenance of all electrical, mechanical, fire/life safety equipment and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
o Assisting in the maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
o Monitoring and troubleshooting all mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment and generators.
o Providing assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
o Providing assistance to contractors or data center engineers to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
o Performing site walk throughs to verify proper operation of Facility Equipment and Monitoring Systems.
o Safety : Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
In this role, you will act as a First Responder to critical events and support both new and existing data center facilities.
The Data Center Critical Environment Technician role involves covering 24x7 shift rotation.
A day in the life
o Monitoring of all alarms and systems involved in the operation of power, cooling and fire suppression systems in the data center.
o Planning and coordinating vendor works on site to ensure equipment is maintained and uptime retained.
o Supporting other sites and teams during events and planned works.
o Carrying out rack power up and installation duties.
o Monitoring and facilitating new equipment handover.
o Supporting new hires and team members through knowledge share and development.
o Event response and drill participation.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS• 1 to 4 years of experience operating electrical or mechanical systems in a mission critical environment.
• Proficient with Microsoft Office products, web-based operational tools, Change Management Systems (CMS) and Ticket Systems.
• Valid Driving License.
PREFERRED QUALIFICATIONS• Data Center engineering experience
• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.
• Good command of English
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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