Deli Manager/Chargehand

Main purpose of the role:Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
The ideal candidate will have/be:- 2 years` experience in a Supervisor/Manager role is desirable- 1 years` experience in a role with indepth experience to fresh food is desirable- Experience in successfully achieving sales targets and KPIs- Experience in gross profit and margins is essential- Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements- Experience in ordering for deli departments and managing waste within a fresh food department- Good knowledge of Microsoft Office (Excel, Word)- Numerical skills- Ability to roster and adhere to budgets- Excellent communication skills- Have a true passion for the food industry and as such be creative and innovative with the fresh offering- Customer focused manager who can build a quality and loyal customer base- The ability to inspire, lead and motivate employees through support and development.
Main duties:- Actively live Centra brand-values i.e.
Proud, Energetic, Imaginative and Community-Based- Prepare the presentation and layout of the deli serve over- Drive sales and margin across all key areas of the deli- Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays- Implement planograms correctly- Minimise waste and shrink in the department- Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors- Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;- Train all new employees to the deli- Deal with all customer queries and efficiently, professionally and consistent with store policy- Engage with new initiatives and embrace new ways of working.