Our client is seeking a Transport Coordinator who will work closely with the Transport Manager as important members of the Planning Team. The primary responsibility of this role is to schedule a team of drivers and manage fleet movements. The job also entails anticipating an increase in staff and fleet numbers in line with planned phased growth and roll-out. The position is a rotational shift pattern on a 5 over 7 basis, with two shifts: AMs from 6:30 am to 3 pm and PMs from 2 pm to 10 pm.
Key Responsibilities: Conduct day-to-day planning and scheduling of home deliveries and daily stock movements to nominated depots across the ROI.Ensure effective resource utilization in alignment with delivery requirements.Collaborate with the Transport Manager and Operations Team to provide updates on service and scheduling issues.Monitor delivery timings and driver locations to ensure smooth service operations.Act as a point of contact for drivers on the road, addressing route, delivery, or customer issues.Manage queries from grocery partners and respond promptly.Coordinate with the Transport Manager and Maintenance team on off-road vehicles, ensuring accurate planning.Adhere to budgetary guidelines for costs, including hours and agency expenses, as advised by the Transport Manager.Communicate effectively with drivers regarding working schedules and routes.Ensure accuracy of driver clock information related to working hours on the Company Time and Attendance System, providing information to payroll.Serve as the primary contact for customer complaints, non-deliveries, or rescheduled deliveries.Provide exemplary customer service, leading by example and communicating standards to the driver team.Ensure compliance of driver hours with the Working Time Act, taking corrective action as necessary.Qualifications and Skills: 1-3 yrs exp. in transport planning or related field.Strong organizational and time management skills.Excellent communication and interpersonal skills.Ability to adapt to a flexible working pattern.Familiarity with logistics and supply chain operations.Knowledge of relevant regulations, including the Working Time Act.Terms:
Full-time permanent
Package:
€35,000 - €40,000 (DOE)
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