Desktop Engineering ArchitectApply locations: Dublin 2, Ireland; Boston, Massachusetts
Time type: Full time
Posted on: Posted 5 Days Ago
Time left to apply: End Date: January 25, 2025 (30 days left to apply)
Job requisition id: R-764388
Job Description You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SSC employees.
Key Responsibilities Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes Endpoints, authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.Directly responsible for managing and implementing EUC VDI environment running via Citrix on Nutanix NC2 in both Cloud and internal DCs.Responsible for designing, architecting and implementation of End User IT solutions, along with change management activities.Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.Provide third/fourth level support for incidents and problems in designated areas of expertise and assist our vendor partners as needed.Requirements Degree in computer engineering, computer science or equivalent.At least 7 years of experience managing an End User IT Environment.
Broad technology experience encompassing architecture, network design and IT operations in a global organisation.Extensive Windows 10/11 experience covering image development and deployment at scale.Extensive End Point management tool (SCCM, 1E, Intune, Jamf etc) experience covering implementation and use of said tools.Familiarity with MACOS and Dell Wyse.Extensive knowledge of Desktop Virtualization, Citrix & Nutanix.Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, EntraID, and Windows Server.A good understanding of SDLC and Agile methodology, ideally Jira based.Enterprise Architecture or Microsoft Certification / Citrix Certification / Nutanix Certification.Exposure to ITIL (Incident, Problem & Change management).Ability to work independently, multi-task, and take ownership.Excellent Communication – verbal and written.
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