Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
The Digital Communications Client Service role is at Associate Director level within Teneo and is responsible for making a significant contribution to the company's reputation, profitable growth and retention of clients.
Digital Client Service Associate Directors have responsibility for helping leading client accounts and supporting teams to deliver to the highest standards. They inspire new thinking and take an active role in contributing to our culture.
Specific ResponsibilitiesAs an Associate Director your responsibilities will include:
Leading the day-to-day delivery on client accounts and delivering to the highest standards.Acting as a trusted client adviser, building strong and deep client relationships at all levels of the client's organisation.Demonstrating strong listening and influencing skills and challenging briefs drawing on evidence and experience.Managing projects profitably, with clear scope of work and an understanding of agreed expectations.Preparing appropriate budgets with an understanding of value being delivered and providing timely and accurate client budget information internally and for clients.Demonstrating strong digital experience, with confidence to present to colleagues outside client team as an expert on running and measurement of digital campaigns.Potential to work on non-digital creative campaigns, e.g., radio, print, broadcast, DOOH and OOH.Having a strong awareness of legislative requirements regarding digital across industries e.g., e-privacy, accessibility, pharmacovigilance, alcohol marketing.Leading with a collaborative, collegiate style and proactively building a deep understanding of other areas of expertise to benefit clients.Actively driving growth and new revenue from existing clients and new business lead generation.Leading pitch processes well ensuring plans are built on clear insight and strong audience understanding.Acting as a strong leader to juniors and the wider business of cross-functional internal and external teams.Providing strong team management and leadership to support career development through mentoring and coaching within teams and across the consultancy.Key Skills & ExperienceSocial and digital strategy development gained at another creative agency or consulting firm.Creative brief-writing and execution.Knowledge of digital media buying across social, search and display.KPI setting and measurement experience.Experience running campaigns across major social media platforms, particularly LinkedIn, X, Meta, and TikTok.Experience in other media formats, such as broadcast and print (ideal but not necessary).Knowledge of generative AI is desirable but not necessary.A passion for good creative, with a particular strength in attention to detail and creative ideation.Good grasp of English language: grammar and written as elements of copywriting may be required.Significant experience in managing team workflow and projects as well as managing junior employees' career development.What Teneo OffersThe team at Teneo Ireland is a highly talented and engaged workforce. Our recent employee survey described our culture as fun, friendly, and hardworking. 100% said they liked working with all their colleagues.
The employee benefits on offer at Teneo Ireland include:
Flexibility and time off: Hybrid working and flexible working.25 days annual leave.Early finish Fridays.Health and wellness: Health Insurance contribution.Access to our Employee Assistance Program for you and your family.Benefit in Kind reimbursement for gym, fitness classes, sports clubs' memberships.Competitive base salary with annual salary reviews.Fully subsidised life insurance via a group scheme.Travel: Bike to Work.Overseas secondments available with the Teneo Global Mobility Plan.Learning and development opportunities: Company CSR program.Fully subsidised access to our online learning program.Employee resource groups for underrepresented groups and their allies.About TeneoTeneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
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