GET TO KNOW USAs an Account Manager for Parfums Christian Dior, you are a brand ambassador and an expert in make-up, skincare and fragrance.
Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service.
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.KNOW THE ROLESALES To set targets for all Team Members in line with Company expectationsTo pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customersTo lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targetsTo pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU) SERVICE To educate and train Team Members on the use and history of Parfums Christian Dior productsTo be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients and confidently and appropriately overcome any objectionsDemonstrate products on clients by means of flash make-overs and confidently explain the benefits of each productsTo initiate contact with customers and welcome them both on counter and through traffic stopping MANAGEMENT To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidanceTo manage stock levels, working in partnership with the Area Manager to ensure that there is sufficient levelsTo proactively grow your business through events, appointments and return bookingsTo ensure all operational and administrative tasks are complete and to the best of your ability KNOW WHAT WE ARE LOOKING FOR In order to be successful in this role, you will be:An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients' needsTenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs.Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
KNOW WHAT IS IN IT FOR YOUWe believe that every team member should have the opportunity to a meaningful career that enhancesprofessional and personal development.
That is why; we foster acultureofbelongingandinclusiveness,onethatprovideslearningandpurpose.We show respect for individual needs and circumstances, and we enable our people to work in a way that best suits their unique lifestyles and their roles.
We place trust in ourteamstodotherightthingforBrownThomasArnottsandkeepourcustomersand team at the heart of our decision-making.
Competitiveannualleaveentitlement.Teammemberdiscountacrosstheworld'smosticonic brands..Wellbeing initiatives.Extensivelearning&developmentofferings.Leadingtalentprograms.Flexibleworkingmodel.Additionalbenefits.
KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
