Donor Care Administrator

Have you got experience working for a charity / not for profit organisation? A well-known charity based in Dublin city centre are seeking a donor administrator to assist them for a 4-month temporary assignment starting ASAP. Paying €15.00 per hour.

****The ideal candidate must be confident using Excel and CRM systems***** Duties and Responsibilities: Administration: Financial administration and reconciliation processes to achieve KPIs Reporting across all giving platforms (online/direct debits/cheque). Assist with in-bound communications and donations, ensuring accurate recording and systems entry. Deliver accurate data input to our CRM system (MS Dynamics) to facilitate record keeping, communications and relationship development. Carry out regular data cleansing checks as part of routine tasks. You will follow all legislation and best practice regarding data protection. Essential Criteria: A self-starter with the ability to learn processes quickly and problem solve. Experience of using databases and/or CRM systems Strong administrative experience and attention to detail Strong command of MS Office, including Mail Merge and Excel, is essential Desirable Criteria: Experience of using Microsoft Dynamics CRM an advantage Knowledge of GDPR a plus Knowledge of email marketing platforms (eg. Mailchimp) an advantage
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