Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description: FUTURE YOU supports customers and commercial integrity Are you a natural when it comes to getting customers on your side? Do you also possess an interest in finance? If the answer to both these questions is yes, and you also have a talent for languages, you could be the candidate we've been searching for. We need you to secure the loyalty of our customers by showing them how swiftly we can resolve their billing issues. You'll be making a vital commercial impact on the business, and you'll be doing it while speaking English and Dutch language. What you'll be doing Managing billing documents and correcting errors by issuing credit/debit notes.Raising the bar when it comes to providing customer service on the phone and via email.Supporting UPS with investigating our systems to prevent future billing inconsistencies.What you'll need A university education and years of work experience are not essential here. You do need to prove you've spent at least one year in customer service, and experience using Microsoft Excel would be an advantage. However, we will provide you with four weeks of initial training on site, followed by a minimum of four weeks integrating you into the office team. Once you're feeling confident enough to work on your own, you can then submit requests to work remotely until the hybrid work type model is established on the site.
Employee Type: Permanent
How we recruit At UPS, equal opportunities, fair treatment and an inclusive workplace environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work–related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
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