Location: On site / Sligo, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Hospitality | Management / Head Office
Salary: Competitive Salary
Our client, a 4-star hotel opening in Sligo Town in March 2024, is looking for a hospitality professional with experience in a similar quality environment to join their professional team.
Excellent opportunity for someone who is looking for a career in hospitality, with career progression and onboarding training.
Function: To oversee the day-to-day operation of the hotel while on duty, ensuring that a consistently high standard and quality of service exists at all times, with a specific focus on both Food and Beverage and Rooms/Front Office departments.
Key Deliverables and Responsibilities: Work with the Management Team to ensure smooth running of the hotel operation.Ensure that all staff conduct themselves in accordance with the Standard Operating Procedure (SOP) manual and hotel policy.Direct the team in all operational departments in their day-to-day duties.Maintain a strong presence on the floor with a hands-on approach at all service times.Assist the Head of Department to continually improve procedures and systems.Maintain control over cash on the premises (Floats, cash registers, the back safe).Manage weekly rosters, forecasts, ordering, and stock takes.Handle any complaints that may arise, ensuring compliance with hotel policy.Deal with guest queries in a friendly and professional manner, ensuring guest satisfaction.Ensure that all fire escape routes are kept clear and that doors are in good working order.Conduct security and fire walks as per schedule.Ensure compliance with the Health & Safety at Work Act 2005 and the Hotel Health & Safety Policy.Ensure that the food and beverage department operates within food and hygiene regulations (HACCP).Ensure that all fire safety equipment is in good working order and placed correctly as per fire officer guidelines.Log any accidents or incidents involving patrons or staff in the Duty Manager's handover diary and incident report forms.Help organize sales incentives and promotions to increase hotel turnover.Apply for this PositionFirst Name
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Do you have previous experience of working in a similar hospitality role?
Do you operate to a high standard?
Do you excel in providing high-level customer service?
Are you available for an immediate start?
Do you have experience in managing a team?
Have you been referred to this job by a current GSW Solutions employee? No Yes
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