Duty Manager

Duty Manager – Clayton Hotel Burlington Road We have a fantastic new vacancy for Duty Manager in the excellent Clayton Hotel Burlington Road Located 30 minutes from Dublin International Airport and a 15-minute walk from St Stephen's Green, our iconic Conference hotel caters for up to 1200 delegates with 20 supporting meeting rooms and 502 guest bedrooms.

Objective of the Role Reporting to the Hotel Manager, the Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager and Deputy General Manager in their roles.

Key Duties and Responsibilities Oversee the operations of the Hotel. Ensure quality and standards are met consistently. Anticipate guest needs, and proactively manage their expectations. Assist with the management of the hotel's daily operations, ensuring delivery of exceptional guest service from each department. Ensure prompt resolution of customer issues. Have full knowledge of the hotel and all departments. Requirements: Have previous supervisory experience within the Hotel or Hospitality Industry. Possess excellent customer service skills. Have a passion for their role within the Department. Have a mature and pleasant manner for dealing with customers and team members alike. Be capable of excellent upselling all areas of the Hotel, and other hotels in the group. Dalata Hotel Group Plc is an Equal Opportunities Employer.

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