About the Role Base Location: Dublin Salary: €32,600 - €40,700 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available Our ECO (Energy Company Obligations) Support Administrator will help fulfil SSE Airtricity's ECO Obligations and SEAI grant scheme requirements, and will help support Ireland's transition to a low carbon economy.
In this role you will: - Schedule bookings with customers and deal with queries from multiple channels.
- Manage our Quality Management System manual and processes.
- Ensure we meet all the standards, T&Cs and requirements of the SEAI grant programmes.
- Manage all our ECO credits which are to be loaded on to the SEAI system, with an annual value of more than €2m.
- Provide associated administrative support and reporting.
What do I need?
To be considered for this role, we would love you to have: - Strong Microsoft Office skills (Word, Access, Excel, Outlook), with demonstrable experience working with Pivot Tables and LOOKUP's.
- A background in customer care, assurance or compliance.
- Experience in all aspects of office administration with excellent communication and call handling skills.
- Knowledge of SEAI grant management and the energy efficiency industry.
- The ability to build and maintain strong working relationships with suppliers, contractors and external stakeholders.
About our Business SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world".
We're investing £20.5bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers.
We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading.
Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland.
Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we're a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What's in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more.
View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees.
We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE.
Search for 'Inclusion & Diversity at SSE' to find out more.
Next Steps All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process click the Continue to Application below.