Securitas Ireland are currently recruiting an Employee Relations Officer to be based in Clonee (Hybrid working model available) Reporting directly to the Human Resources Director, Securitas Ireland Ltd.They will also liaise accordingly with management and any other relevant persons to achieve their duties on a day-to-day basis.
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Benefits: 24-hour EAP (Employee Assistance Program) free confidential counselling and advice supporting our employees in a number of areas Full-Time permanent contract of employment Opportunities for progression Sick Pay Scheme Contributory Pension Scheme Christmas Savings Scheme Bicycle to Work Scheme Group Scheme (Discounted Website) Discounted Health Care Scheme 25 days holidays per year Substantial Maternity Leave top up payment Free onsite parking Key Purpose: The role involves being responsible for supporting employee relations and resolving any employee relations issues as required, with the aim of building a positive and engaged work environment.
Key Responsibilities: Partnering with senior business stakeholders and HR teams to develop and implement Employee Relations best practices and programs.
Managing employee complaints, managing grievance procedures, and supporting counselling with other stakeholders.
Investigating and resolving complex or critical employee relations issues in a timely and effective manner.
Maintain accurate and confidential employee records, ensuring compliance with GDPR.
Document investigations, outcomes and resolutions related to employee relations issues.
Support with case file coordination relevant to WRC hearings, within agreed timeframes.
Support and represent the company at WRC hearings.
Ensure that policies are consistently applied and in compliance with company policies and relevant employment legislation.
Continue to stay updated and upskill on new evolving employment legislation.
Act as objective and trusted advisor for both employees and management within the company.
Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters.
Leads and develop team members to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience.
Any other duties that may be applicable.
Requirements: Strong people leadership skills focused on coaching and collaboration.
Experience leading complex projects and driving operational excellence and improved employee experience.
Ability to prioritize work in a fast-paced environment.
Demonstrated ability to drive results through individual efforts and influencing others.
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen.
Ensuring up to date knowledge and use of key systems, tools, and policies.
Responsible for processing and coordinating any ER issues.
Prior experience in employee relations or industrial relations.
Strong knowledge of HR policies & procedures.
In-depth knowledge of employment legislation.
Strong problem-solving, negotiation & influencing skills.
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality and handle sensitive information.
Problem solving and conflict resolution skills.
Ability to manage multiple projects simultaneously and prioritize tasks effectively.
Attention to detail oriented with strong organizational skills.
Proactive with a can-do attitude.
Understanding and demonstrable implementation of the Securitas Core Values of Integrity; Vigilance and Helpfulness.
Fluent in English.
Excellent written skills.
CIPD qualification is essential.
Securitas is an equal opportunities Employer ?P.S.A.
Licence Number : 00352 Website: Available jobs: Benefits at Securitas: Securitas Integrity Line: Skills: Employee Relations Investigations Complaints