Our Data Centers run critical infrastructure, requiring a reliable supply of uninterrupted cooling and power at all times to deliver continuous uptime availability for our customers. We encounter interesting and complex problems every day. Being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Our Engineering Operations Managers (The Facility Operations Manager) are responsible for managing a team, overseeing the best in class operations and maintenance of the mechanical and electrical infrastructure for their data centers in the AWS Cloud region. They are self-managed people who demonstrate initiative, proactively seek solutions to problems, and strive for operational excellence.
In this role you will:SafetySet and maintain the highest standard for safety and promoting a world-class safety culture.PeopleHire, manage, develop and coach a team of line-level facility staff.Collaborate with other team managers including Finance, Safety, HR, and Recruiting.Manage vendors and vendor contracting negotiations.Operations and MaintenanceManage electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.Implement strategic preventative maintenance and corrective break-fix planning on mission-critical infrastructures. Review and approve equipment maintenance and repair processes and procedures as well as the ability to tactfully drive continuous organizational change management.Prepare for and manage the team through facility infrastructure incident management plan. This includes event planning, drill coordination, escalation, incident mitigation, and post event reporting and follow up.Minimum Requirements:An engineering degree or equivalent4+ years of relevant engineering experience managing large scale servicesAt least 2 years of team management experienceProven track record of success in delivering complex projectsPrior ownership of the operation of a mission-critical team and/or productExperience in mission-critical operations environment (e.g. nuclear facility, high technology manufacturing, healthcare, aviation maintenance, oil and gas)Experience preferably linked to 24/7 uninterrupted operations.Strong oral and written communication skillsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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