Experienced Full Time Receptionist Maldron Hotel Kevin Street We have a fantastic new vacancy for a Receptionist in the excellent Maldron Hotel Kevin Street Located within the heart of Dublin City with Cathedral right on our doorstep and within walking distance to Temple Bar, Green and the Guinness Storehouse.
Multiple options for public transport is available within a 3 minute walk from the hotel door.
Maldron Hotel Kevin Street consists of 137 bedrooms and 22 parking spaces.
Objective of the Role Reporting to the primarily to the Front Office Manager accompanied by the Senior Management Team, the Receptionist is thefirst person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.
Key Duties and Responsibilities Greet and welcome our guests to the Hotel.
Register the guests and take payment.
Answer any queries the guest may have on in house facilities and tourist information.
Take responsibility for the security of the keys.
Update all guest information in the computer.
Take and confirm reservations to our guests.
Offer support and assisting the reservations department as required Requirements: 1-2 years experience in a similar role Knowledge of Opera cloud is essential.
Handling individual and group reservations Excellent customer care skills.
Be able to work on your own initiative.
Excellent communication skills.
Be able to cope well under pressure.
About our culture: Dalata Hotel Group Irelands largest hotel group has a number of exciting positions on the horizon.
As Dalata continues to grow and expand in Ireland and the UK its more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millionsin the Irish and UK economy.
We lead through our Dalata values of Our People, Our Fairness, Our Service and Our Individuality.
If you have the right attitude and energy you will have great opportunities to progress within the group.
Our company is a place where you can do great things individually and as a team.
You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career.
We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
Skills: Communication Team Work Attention to Detail Customer Service Opera Cloud Customer Service
