External Enforcement Specialist, Special Projects and InvestigationsJob ID: 2744478 | Amazon Asia-Pacific Holdings Private Limited
The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers, sellers, and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.
We are looking for an experienced Security Industry Specialist within the fields of risk, digital fraud, compliance, or cyber investigations who also has technical and data analysis skills (SQL, Python, Machine Learning, Data Science). This role supports our external enforcement efforts with legal partners and law enforcement agencies, driving the pursuit to hold bad actors accountable globally. The ideal candidate should be passionate about interacting with numerous tech systems and using large data sets to identify patterns of risks, performing comprehensive investigations of potential abuse, writing reports to describe the results of the investigations, suggesting corrective actions, compiling reports of factual findings to present to legal partners, and driving the implementation of remedial actions.
Key job responsibilities Complete risk analyses using complex data sets (SQL, Python, R etc.), and use data and/or technical skills to understand complex abuse and fraud schemes.Partner with fast-moving working groups across multiple organizations and job functions to assess abuse and fraud.Breaking problems into manageable pieces, prioritizing, and delivering results in an ambiguous environment.Write documents for partner teams that map details around the abusive activity.Own partnerships with legal stakeholder teams and guide appropriate trade-offs, clearly communicate goals, roles and responsibilities.Effectively make recommendations and collaborate with legal stakeholders on decisions about which opportunities to pursue with law enforcement. A day in the life
This role owns the complete life cycle of external enforcement – from the point of determining viability, through enforcement action. The job entails conducting deep dives to derive insights about tactics used to conduct abuse, owning partnerships with legal stakeholders to define strategy, and working with partner teams to propose and drive solutions. We drive real-world impact by facilitating the enforcement of bad actors and disrupting ecosystems.
About the team
Our team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance etc. with data analysis and/or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats and do things ourselves whenever possible. We speak 7 languages, write code in 3 (mostly self-taught, on the job), and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.
Our work is to solve hard puzzles - typically with data and always with a lot of persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS• 5+ years of experience conducting intelligence, counter-intelligence, risk/law enforcement investigations and/or analysis, or other roles in the security industry
• Proficient with deriving insights from big data using SQL
• Experience working within intelligence, fraud, compliance, insider risk or law enforcement organizations
• High level of integrity and discretion to handle confidential information
• Experience in producing effective documents to stakeholders on investigative findings
• Demonstrated problem-solving skills with a natural tendency to use data in decision-making and prioritization
• Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases
• Experience using data and metrics to drive improvements
• Experience defining requirements, facilitating progress and identifying blockers
• Experience implementing repeatable processes and driving automation or standardization
• Bachelor's Degree or Equivalent Experience in a related discipline/field
• Mandarin language proficiency required
PREFERRED QUALIFICATIONS• Ability to work independently and demonstrate sound judgment in ambiguous situations
• Experience collaborating across varied stakeholders and navigating differing objectives while maintaining a focus on important tasks and preserving our customer trust
• Experience managing, analyzing and communicating results to senior management
• Experience working with global stakeholders
• Experience working in e-commerce organizations
• Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences
• High level of integrity and discretion to handle confidential information
• Proven ability to problem solve in large/complex/technical systems
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