Job DescriptionMSC provides critical supplies to the clinical, life science and pharmaceutical industries in Ireland.
Support and maintenance is offered on all equipment sold.
Due to continued expansion, MSC have an exciting opportunity for a Field Service Engineer with a strong background in installing, maintaining and support clinical diagnostic analysers.The Field Service Engineer will be responsible for the installation, commissioning and follow up support and service for clinical diagnostic analysers located throughout the island of Ireland.
As a result, willingness to travel will be critical.
There will also be a requirement, on occasion, for overnight stays.This role involves extensive travel to customer sites, so the successful candidate should ideally be based within 90 minutes' driving distance of Cork city centre.
This location will allow for effective coverage of key regions in the south-west, mid-west, and parts of the midlands.Duties and ResponsibilitiesResponsible for providing on-site service of laboratory equipment repairing / routine preventive maintenance service in Ireland and N IrelandInstallation, maintenance, testing and repairing equipmentTroubleshoot minor software problems, upgrade firmwareProvide training to customersEnsure product and service quality achievementBuild and maintain relationships with our customersPromote and grow the service business of MSCCooperation with MSC Sales Team to identify and progress opportunity for the sale of new equipmentAttributesDesirable: Experience with laboratory equipment maintenanceEssential: Qualification (NFQ/QQI Level 6 or above; EQF Level 5 or above) in mechanical, electrical or mechatronic engineering or related disciplineEssential: Full clean EU driving licenceEssential: Current passport and willingness to travel abroad for product trainingEssential: Good communication and interpersonal skillsEssential: Ability to work independently, be self-motivated, and manage own workloadEssential: Excellent IT skillsDesirable: Experience with clinical diagnostics instruments in Irish clinical market