JO-2411-543721 Field Service Engineer – Laboratory & Hospital Equipment Cpl are partnering with our client who are suppliers of Laboratory Analysing equipment to the Irish Laboratory, Hospital, Medical and Healthcare markets.
Established in 1998, they have grown to a team of 70+ based out of Dublin. The business is continuing to grow, and they are now looking to hire a Field Service Engineer for the Dublin and wider Leinster region.
The company's product portfolio covers a wide range of diagnostics including Clinical Chemistry, Immunoassay, Haematology, Microbiology, Autoimmune Serology, and recently the introduction of Real Time Molecular Diagnostics. Other products include Blood Collection Systems, POC, Laboratory Automation, Liquid handling Consumables, Healthcare IT Systems, and Laboratory consumables.
They also offer accredited calibration and testing services in the areas of Temperature Controlled Enclosures, Controlled Environments (e.g., Biological Safety Cabinets), and Pipette Calibration.
Key Responsibilities: Provide a complete level of service to customers on-site, including commissioning, fault-finding, servicing, maintaining, repairing, calibrating, and validating all Equipment and Applications within the business Portfolio.Ensure that all equipment and products are left in a safe manner for customers to use.Strive to deliver Service Excellence and ensure customer satisfaction.Maintain all records and appropriate paperwork regarding client installations and work carried out.Create Service Reports for customer signature and complete all Company required paperwork on time.Adhere to safety and health regulations and obligations, along with all Company Policies and Procedures regarding ISO Quality Procedures (e.g., Work Instructions and Method Statements incorporating Risk Assessments).Carry and maintain an up-to-date stock of spare parts and consumables in the Company vehicle and maintain this stock and equipment in good order.Maximize revenue opportunities by identifying new site developments.Proactively work with the Service Business Manager for the success of the Service Business Department.Comply with Departmental changes implemented to improve the operations of the Service Department.Review technical documentation and write technical reports accurately.Attend training courses and acquire a good working knowledge of the Company's Equipment and Applications.Demonstrate a flexible approach to working hours to cope with urgent situations and an unexpected workload.Additional Information & Requirements: This role is a field service role requiring the Field Service Engineer to work unsupervised on customer sites primarily in Leinster, Kildare/Dublin, etc.The Field Service Engineer must demonstrate a good understanding of the requirements of the role and deliver excellent customer service.Take Ownership, Accountability, and Responsibility for the role, acting as the face of the company.Be punctual, motivated, and an organized self-starter who completes work on time and to a high standard.Demonstrate a positive approach to work and the ability to work well unsupervised and as part of a team.Qualifications: To be considered for this role, you will need to hold a relevant 3rd level qualification in Electronics, Mechatronics, or another Electrical Related field.
If you are interested in this excellent full-time permanent job opportunity, please send your CV to ******. I'll review the CV and reply to you within 48 hours.
Please note that to be considered for this role, you must hold a full clean driving licence and be available for full-time employment in Ireland without visa or work permit restrictions.
#LI-SG2
#J-18808-Ljbffr