About Us: O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Each boutique hotel has its own unique identify that reflects its location and offered guest experience.
Our properties are continually being developed in order to exceed evolving customer expectations.
Our philosophy centres around tailored guest and client solutions.
We prioritise personalised service and experience over a one-size-fits-all approach.
We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees.
Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.
We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.
We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth.
We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.
In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.
We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.
Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.
If this sounds like you, wed love to connect.
We are Caring|Proud|Accountable|Determined.
Benefits: Free use of our fully equipped gym Your Birthday as an extra paid day off!
Enhanced holidays with service Rewards programme Refer a friend - €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike.
Role information: Customer Service: Provide exceptional service to guests, greet customers, take orders, and assist with menu choices.
Order Management: Efficiently manage orders, communicate with kitchen staff, and ensure timely delivery of food and beverages.
Knowledge of Menu: Have a thorough understanding of the menu items, including ingredients, specials, and any allergens, to assist guests with their choices.
Table Maintenance: Set up and clear tables, maintain cleanliness, and ensure a pleasant dining environment for guests.
Upselling and Recommendations: Suggest additional items, specials, or beverages to enhance the guest experience and increase sales.
Billing and Payment: Handle billing accurately, process payments, and provide assistance with any guest inquiries related to their checks.
Requirements: Proven experience as a food and beverage assistant or similar role Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
Provide a superb guest service and have excellent people skills.
Excellent attention to detail in delivering customer care standards.
Be able to work as part of a team and on own initiative.
Be available and flexible for early starts and late finishes, weekends and bank holidays.
Skills: Food Beverage Hotels Benefits: Competitive Salary, Free Gym, Free Meal
