Company Location: Anantara The Marker DublinCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job DescriptionA food and beverage assistant is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
QualificationsPrevious experience in Food & Beverage/Restaurant operationsPassion for excellent serviceExcellent team playerExcellent communication skillAdditional InformationTo ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.To ensure that areas of responsibility are clean and well maintained and that cleaning checklists are adhered to.To have strong product knowledge of food and beverage and of all areas of the hotel.To accept a flexible work schedule necessary for uninterrupted service to hotel guests and to maintain flexibility within teams.To provide support where necessary in other areas of the hotel.What do we have to offer youPremium rates for Sunday workRefer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel GroupExcellent Room Employee Rates in over 350 NH properties worldwideAccess to the NH eLearning platformIncreased holiday entitlement for long service employeesMeals whilst on duty in our employee restaurantEmployee Recognition AwardsEmployee Assistance Program - mental health and wellbeing supportComplimentary provision and laundry of uniforms
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