Food & Beverage Server The Role: Under the general guidelines of the Departmental Manager, ensure the day-to-day operations are carried out in line with department and Hotel standards providing quality service to our guests in accordance with statutory, health and safety requirements.
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Reporting to: Will report on a daily basis to the Food & Beverage Manager of the Department.
The Person: We are seeking candidates with a proven track record as a Senior Food & Beverage Server/Supervisor who can demonstrate the ability to successfully operate in a guest focused manner; always striving to exceed guest expectations thereby building customer brand and loyalty.
The Hotel: The Castletroy Park Hotel, a leading Limerick Hotel, is ideally located in the heart of the Mid west of Ireland and is the closest 4* hotel in Limerick to the M7 motorway from Dublin.
This luxury hotel is just 2.5 miles from Limerick City, surrounded by superb amenities and is easily accessible via Shannon International Airport, just 25 minutes drive away.
The Internationally acclaimed University of Limerick UL, University Sports Arena (Olympic sized Pool), University Concert Hall, Irish World Academy of Music & Dance, Irish Chamber Orchestra are adjacent to the hotel.
This Limerick hotel is located beside the University of Limerick which is situated on a superb riverside campus of over 133 hectares.
Two bridges cross the river on the campus, offering an ideal walking circuit of the grounds, with its trees, its fountains and the river Shannon flowing through it all.
In Limerick, sport is a matter of pride and passion.
Nearby to the hotel is "the proud home of Munster Rugby" the new Thomond Park stadium which is the jewel in the rugby crown of the city.
Limerick offers you a wonderfully wide range of activities and facilities which include: Sightseeing, culture activities, horse racing, fishing, horse-riding, golf, river cruising and so much more.
This luxury 4 * hotel with conference and banqueting facilities, leisure centre and C Salon offers superb accommodation from deluxe rooms to suites making this the ideal base for your holiday in the Limerick region.
One of Six properties within the S Hotel Group, there are significant progression and development opportunities for ambitious and driven hospitality professionals.
Key Responsibilities include: Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty.
To be fully aware of the hotel facilities, activities and promotions, special activities within the hotel To deal with customer complaints in a professional and courteous manner in accordance with company procedures.
To ensure customers needs are anticipated and satisfied to the high standards To promote a helpful and professional image to guest To ensure all customer accounts are settled in full in an accurate and timely manner To report on duty on time in accordance with hotel grooming policy To communicate roster information To become and remain familiar with the operation of the F&B computer system To motivate staff and develop their ability to anticipate customer needs To develop, maintain and implement appropriate recorded training for F&B team.
Review training needs & train staff to appropriate levels as per the SOP Department Manual up to and including Responsible Service of Alcohol.
To develop & maintain up to date product knowledge To develop and maintain a team structure in the Food & Beverage department To implement appropriate initiatives to maximise staff morale To ensure sale initiatives are carried out To maximise revenue To work in various F&B outlets as required To ensure company communication system are in place in your department To ensure and maintain security of cash, credit cards and floats To be responsible for Liq / stock security To ensure requisition, storage and security of stock is maintained at all times.
To ensure beverage supplies for your department are sufficient at all times To implement and adhere to stock control procedures in your department To ensure all maintenance requirements in your department are handled in accordance with company procedure To adhere to company Health & Safety policy and current H & S Legislation, attend Health & Safety meetings To implement and maintain hygiene standards through our company policy in accordance with Hotel HACCP policy To implement company procedure in the event of fire or emergency To report accidents in accordance with company procedure To take part in company internal and external training as require To carry out any reasonable requests by Management To work as part of a team with management structure To adhere to company accounting standards Implement departmental SOPs as directed by the Food & Beverage Manager To attend meetings when required Benefits: Employee discount at S Hotel group properties.
Career development and progression opportunities.
Food allowance.
Employee Assistance Programme Employee Recognition Awards Free car parking Bike to work scheme Pension scheme Uniform Employee Assistance Programme Employee Recognition Awards Skills: Guest Focused Courteous Friendly Efficient Experienced in Hospitality Benefits: Parking Uniforms Provided Meals while on Duty Hotel & Sister Properties Discounts Career Development & Progression Opportunities Employee Assistance Programme Employee Recognition Awards