French Customer Support Specialist

Job Title: French Customer Service Coordinator
Reporting to: Team Leader
Job Location: Dublin
Role: Permanent Full Time
Hours of Work: Shift Work – Mon – Sun including nights every 6-8 weeks.
Salary: €39,000 + bonus + pension, healthcare and attractive package.
EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM
Our client is seeking to employ Customer Support Advisors to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customers' needs, via a variety of communication channels. The role will be Monday to Sunday from working 5 days over 7 days. This is an excellent chance to join a fast-paced, demanding environment with excellent rewards and achievements based on your exceptional performance.
The Role: Deliver a high level of customer service and put the customers first at all stages of their journeyWork closely with a diverse and vibrant team to meet the business expectationsTo communicate effectively between customers, our client and the team.Resolve queries at the first point of contact through various communication channels.To provide administrative support to the team.To professionally handle all enquiries and follow up on any issues efficientlyTo undertake additional tasks as delegated by the team leader.The Candidate: Experience working in a customer service role with ability to provide excellent customer serviceProficient in MS office (ie Word, Excel)Fluent English and FrenchExcellent communication and interpersonal skillsEnjoys working in a busy, fast-paced environmentGreat attention to detail and organization skillsIf you are interested in this vacancy please contact Roisin Claffey and Emily Mason or apply via the link below.
Job InformationJob Reference: BBBH13419_1724245377
Salary From: €39,000
Salary To: €39,000
Job Industries: Multilingual & Call Centre
Job Locations: Dublin West, Dublin
Job Types: Permanent
Job Skills: Attention to detail, Teamwork, Good interpersonal skills, Good customer service skills
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