Front Desk ReceptionistMedical Associates of Erie is currently seeking a full time Front Desk Receptionist for a busy Physician Practice. Main Duties and Responsibilities: Check voicemail line in the morning and retrieve messagesWelcomes and greets all patients and visitorsAnswers phone while maintaining a polite, consistent phone manner using proper telephone etiquetteSchedule patient appointments, make reminder calls, call patients who missed their appointments (no shows)Responsible for keeping the reception area clean and organizedFacilitates patient flow by notifying physician of patients' arrival and communicating with patients and clinical staff of unforeseen service delays"Check in" patients as they arrive in a courteous manner. Responds to patient inquiries in a professional and respectful manner.Registers new patients and updates existing patient demographics by collecting detailed patient informationVerifies patient's address, phone, insurance and email address each visitCollection of patient balances for services provided (co-pay, prior balances etc)Copy insurance cardsVerify patient insurance eligibility prior to patient appointmentsReconcile daily payments at the end of the dayProtects patient confidentiality by making sure PHI is secured; not leaving PHI in plain sight of patients/visitors and logging off computer before leaving it unattendedAll other duties as assignedQualifications: High School Diploma or GED
Skills/Knowledge: Previous experience in an office settingKnowledge of clinical procedures and medical terminologyBasic word, excelPrevious scheduling experience using an electronic scheduling system/electronic health record preferredBasic computer skillsEnhanced benefits include Highmark Blue Cross/Blue Shield Health Insurance starting at only $55 a month. Life insurance and AD & D insurance provided to full time employees at no cost. The health system also offers an excellent 403b retirement plan to qualified employees with an employer match after completing one year of service.
EEO/AA/M/F/Vets/Disabled
Job FeaturesJob Category: Medical Associates of Erie
Location: Waterford, PA
Company Name: Medical Associates of Erie
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