Key responsibilities and accountabilitiesFood Service•Serve all food to the highest standard and in line with the Gather & Gather style using the correct tools and presentation techniques.•Prepare and serve all beverages in a timely manner and to the Gather & Gather standard.•To assist with food preparation in kitchen to the Gather & Gather standard as required•To set up service counters for service and keep the service areas clean, tidy and presentable in line with the Gather & Gather standards.•Clean and wash up all equipment, kitchen and service areas to comply with cleaning schedules.•Under the guidance of the GM / AGM ensure that merchandising at service counters and dining areas have products correctly priced, labelled and in date.•Work with colleagues to maintain food availability during service periods.•Assist in the cleaning and clearing of tables polishing of cutlery.•Clean and replenish vending machines, if necessary, with change and product and deal with minor vending issues (blocked cans/incorrect loading).
Report any vending issues that cannot be resolved to the AGM /GM.•Handle the till and cash sales accurately and to take responsibility for the security of all monies in the till and assist with cashing up procedures.•Assist in monthly stock take as directed.Customer Service•Maintain a professional and friendly image with the client and customers at the relevant site.Attend to customer needs in a polite and helpful and friendly manner providing assistance where necessary in line with the Gather & Gather style.•Provide information to customers about the food and make recommendations.•Work with all colleagues in a polite and helpful way to ensure excellent customer service.Health & Safety•To understand and comply with Gather & Gather and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards.•Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.•Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the GM/ AGM.Occasional Responsibilities•To attend training courses and attend Gather & Gather meetings when necessary•Assist in monthly stock take as directed.This job description and person specification is a guideline only and not exhaustive.
You may be asked to perform other duties which are not detailed but are in line with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
What's in it for you?Working with Gather & Gather has its perks!
People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
Personal Development and Training opportunitiesLife assurance schemePension schemeHoliday allowanceEye careA great wellbeing strategy – including access to our Employee Assistance Programme, salary financeFamily friendly supportA holiday purchase schemeRegular social events and communication with our leadersVolunteering daysRecognition schemes and people awardsLong service awardsAccess to some great high street discount vouchersCycle to work scheme
